Claim Status:
What if I have a loss?
A surveyor will be assigned to your claim and he will contact you to inspect the vehicle / property for assessment for loss.
Which documents require for settlement of the claim?
This depends upon the type of claim. Please refer to Documents Required section.
How long will the claims process take?
Claim will be settled within the seven days from the date of submission of all required documents.
What are the documents required for Accidental death claim.
Need to submit the duly filled claim form signed by nominee/legal heir along with the NEFT mandate details and cancelled cheque with the following documents:
Following documents are required for accidental hospitalization:
- Enter Claim Number
- OR
- Enter Policy Number
- OR
- Enter Vehicle Registration Number Ex:TN 27 R 9397
- Click on Search Button
What if I have a loss?
- When a loss has occurred, take all necessary loss mitigating measures as though you are uninsured.
- Lodge a FIR, if it is a case of bodily injury or theft.
- Intimate Shriram General Insurance on Toll Free No.
- Be ready all required documents for quicker settlement of claim.
- Policy Number.
- Estimated Loss/ Description.
- Date & Time of Accident.
- Place where Vehicle can be surveyed/ loss location
- Your Contact Details.
A surveyor will be assigned to your claim and he will contact you to inspect the vehicle / property for assessment for loss.
Which documents require for settlement of the claim?
This depends upon the type of claim. Please refer to Documents Required section.
How long will the claims process take?
Claim will be settled within the seven days from the date of submission of all required documents.
What are the documents required for Accidental death claim.
Need to submit the duly filled claim form signed by nominee/legal heir along with the NEFT mandate details and cancelled cheque with the following documents:
- Report of the Railway Authority confirming the accident of the train or untoward incident
- Report of the Railway Authority carrying the details of the passengers declared dead.
- Duly Completed Personal Accident Claim Form signed by Nominee / Legal Heir along with the NEFT mandate details & cancelled cheque
- Photo identity proof of nominee
- For Death Claims, claim will be settled only to nominee declared at the time of buying insurance through IRCTC portal
- In absence of nominee, claim will be paid to Legal Heir only – as per Legal Heir / Succession Certificate
- What are the documents required for Permanent Total Disability/ Permanent Partial disability claim.
- Duly Completed Personal Accident Claim Form signed by insured / Nominee
- Report of the Railway Authority confirming the accident of the train or untoward incident
- Report of attending doctor confirming the extent of disability.
- Medical bills corresponding to doctor’s prescription.
- Attested copy of disability certificate from Civil Surgeon of that Hospital in which the treatment has undergone stating percentage of disability.
- Attested copy of FIR.
- All X-Ray / Investigation reports and films supporting to disablement.
- Claim form with NEFT details & cancelled cheque of the beneficiary
- Photograph before & after disability
Following documents are required for accidental hospitalization:
- Report of the Railway Authority confirming the accident of the train or untoward incident
- Discharge summary
- Original Hospital Bills and medical bills corresponding to doctor’s prescription
- Advance and final receipts (All receipts shall be numbered, signed and stamped)
- Prescriptions for medicines
- Diagnostic Test Reports, X Ray, Scan, ECG and others including doctor’s advice demanding such tests)
- Cash memos/bills for medicines purchased from outside
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