Star Health Insurance Claim Status

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Claim Status:
  • Enter Intimation Number
  • Enter Id Card Number
  • Click on Submit Button
Cashless Claims:
  • Approach the insurance desk of hospital.
  • Show the ID card for identification purpose.
  • Network hospital would verify your identity and submit pre authorization form to us.
  • Our doctor will assess the documents and process the claim as per terms and conditions of the policy.
  • We will also assign a field doctor to make the hospitalisation simple for you.
  • We settle the claim as per policy terms & conditions with the hospital after completion of all formalities.
Reimbursement Claim Process:
  • We will assign a field doctor to make the hospitalisation simple for you.
  • Upon discharge, pay all hospital bills and collect all original documents of treatment undergone and expenses incurred.
  • Claim form has to be filled in and along with, all the relevant original documents have to be submitted at the nearest star office.
  • We settle the claim in subject to policy terms and conditions.
Cashless claim procedure:
  • Planned
  • When the member of the covered family is aware of the hospitalisation in advance.
What are the documents required for filing a reimbursement claim?
The following are the basic documents required for filing a claim:
  • Duly completed claim form (Intimation to toll-free number is mandatory before the form is filled).
  • Original bills, receipts and discharge certificate/ card from the hospital.
  • Original bills from chemists supported by proper prescription.
  • Receipt and investigation test reports from a pathologist supported by the note from attending medical practitioner/ surgeon prescribing the test.
  • Nature of operation performed and surgeon’s bill and receipt.
  • Self-declaration/MLC/FIR in case of accident cases.
  • Treating doctor’s certificate.
  • If less than 15, BED to provide hospital registration certificate.
What do I do if my card is lost?
Kindly contact our toll free helpline number 1800 425 2255 or Email us at support [AT] starhealth.in immediately.

About Us:
Star Health and Allied Insurance Co Ltd commenced its operations in 2006 with the business interests in Health Insurance, Overseas Mediclaim Policy and Personal Accident. With no other insurance category to focus and divide our attention, we use our resources to focus on service excellence, design products and use core competency of innovation to deliver the best to our customers.
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